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Level 5
95 Pitt Street
Sydney NSW 2000
 
02 9270 0400
 
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Evalues
In our dealings we strive to demonstrate and balance these Evalues:
Quality outcomes through planning and attention to detail.
Fairness amongst and between all stakeholders.
Vigour in meeting the reasonable expectations of others.
Diversity in our services, skills and experiences.
Cooperation based on earned trust in each other's abilities and behaviours.

History
TARP Australasia started in 1994, building on a heritage of global leadership in customer experience research that traces back to Harvard University in 1972.

The contact centre division was formed in 1998.

Our name was changed to Evalue in 1999 to reflect our research services evolution and our broader services, beyond research.

Ownership
Evalue is owned by its senior management. This means that the people you deal with are responsive and responsible.
You already know us through our heritage...

"It costs five times as much to get a new customer as it does to keep an existing one."

"A customer whose problem is resolved well is more loyal than a customer without a problem."

"Dissatisfied customers tell twice as many people as satisfied customers."

"Satisfied customers are not necessarily loyal."
 

We are looking for compatible businesses to purchase or merge with. If you have an idea you would like to discuss in confidence, please contact our MD, Wayne Croker.